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| RFID and the Public Policy Void Senator Bowen and Committee members, thank you for the opportunity to testify today. The Privacy Rights Clearinghouse is a nonprofit consumer education, research, and advocacy organization based in San Diego, and established in 1992. The title of my presentation is "RFID and the Public Policy Void." The topics of today's hearing -- pervasive computing and RFID, or radio frequency identification -- have received scant scrutiny by policymakers to date. Your hearing is a very important first step. When Steven Spielberg was developing the 2002 movie Minority Report, he consulted a group of Massachusetts Institute of Technology (MIT) scientists, urban planners, inventors, and futurists to construct a society 50 years from now, based on the technology trends of today. The movie, starring Tom Cruise, takes place in the year 2054 in Washington, D.C. It portrays a society nearly devoid of privacy. The movie's science and technology advisor John Underkoffler is an MIT graduate with a decade of experience in MIT's Media Lab. His job was to ensure that the technology infrastructure portrayed in the film is what Spielberg calls "future reality," and not science fiction - to quote Underkoffler, "a recognizable extrapolation of what we have today with technologies that are just emerging." (www.theage.com.au/articles/2003/07/04/1057179149614.html) In the movie, cameras are everywhere, and people's eyes are automatically scanned many times during the day by biometric readers located throughout the city in public places and in stores. RFID technology also appears to be part of the technology infrastructure. Billboards, store walls, and shop windows show an ever-changing array of personalized ads depending on who is passing by. Stores greet shoppers by name when they enter. During one of the chase scenes, as Tom Cruise makes his way through a crowded shopping center, one of the displays tells him that he appears stressed out. "Why not have a Guiness?" it says to him as he passes by. What Spielberg has accomplished with his team of MIT futurists is a form of technology assessment, that is, a holistic look at the impacts of technology on all of society in the not-so-distant future. It is just this sort of analysis that so far has been missing in the public policy arena regarding the development of RFID. What an irony it is that what serves as technology assessment today comes to us, not from the public policy realm - at least not so far - but rather from Hollywood. The process of technology assessment involves an in-depth multi-disciplinary analysis of a technology in order to provide early indications of the probable beneficial as well as adverse impacts. Ideally, the technology assessment process is overseen by a nonpartisan body comprised of representatives of all stakeholders. Likewise, the interests of all stakeholders are examined, including those of consumers. One of the major purposes of technology assessment is to enable legislators, other policymakers, and industry to develop policies in order to minimize societal harms. At one time, Congress operated an organization that engaged in technology assessment. It established the nonpartisan Office of Technology Assessment (OTA) in 1972 to provide Congressional committees with objective analysis of public policy issues related to scientific and technological change. The definition of technology assessment that I just presented is from the OTA. This agency survived for two decades. At its height it had a staff of 200. (Princeton University maintains the archive of the OTA, www.wws.princeton.edu/~ota.) The OTA closed its doors in September 1995, tragically just at a time of dramatic advances in many technologies - the Internet, genetics, biometrics, wireless communications, technologies of surveillance, and the beginnings of pervasive computing, sometimes referred to as ubiquitous computing. And of course, the intervening years have also seen September 11, 2001. In the aftermath of the terrorist attacks, the evolution of these technologies has only accelerated. If ever there were a technology calling for an in-depth multi-disciplinary holistic analysis involving all stakeholders, it is RFID. Yet this technology has sprung upon the scene with little attempt so far to address its many probable adverse impacts upon society. We are not talking about a technology that is just emerging from the lab. The MIT AutoID Center, which is coordinating the development of RFID, is a partnership of 100 multinational corporations and five major research universities spanning the globe. (www.autoidcenter.org) The U.S. Department of Defense is one of the Center's funders. The trade association for this industry is AIM, short for Automatic Identification Manufacturers. It too is a global operation with RFID affiliates in 14 nations including the U.S., Europe, Asia, and Latin America. (www.aimglobal.org) The MIT AutoID Center's consortium is developing the standards and technology components to create what the AutoID Center calls an "Internet of Things." It envisions a "global infrastructure - a layer on top of the Internet - that will make it possible for computers to identify any object anywhere in the world instantly." (www.autoidcenter.org/aboutthecenter.asp, visited August 17, 2003) It does not take a great deal of reflection to understand the profound privacy and civil liberties implications associated with RFID if indeed all the "things" of the world are uniquely identified and can be located and read at a distance. We human beings interact and surround ourselves with a huge number of objects - our clothes, the furniture and appliances in our home, the consumer electronics we use, the food we buy, our automobiles including the tires and every component inside, even movie tickets, public transportation passes, credit cards, and documents like our driver's license, passport, and birth certificate. Massive data bases will not only contain the unique product codes, but also personally identifying information connecting us with the RFID-coded items we buy or otherwise obtain. It is this association of personal identity with the object's unique identity that will enable both profiling and location tracking. In fact, objects don't necessarily have to be matched with personal identifying information to be used for profiling and location tracking. Imagine a political demonstration in which thousands of people participate. As demonstrators mingle, law enforcement officers with hidden readers capture the unique RFID codes on clothing worn by the participants. Later, when participants perhaps pass through checkpoints, or when they board public transportation, or travel by airplane, the codes can be matched and demonstrators can be detained and/or then identified. Industry literature envisions a world in which the unique Electronic Product Codes as they are called, or EPCs, in RFID tags will be associated with personal identity at the point-of-sale. A Forbes magazine article shows a drawing in which the shelf calls out to a shopper, "honey, you could get those pants [you are wearing] for less in Aisle 7." (Chana R. Schoenberger, "The Internet of Things," Forbes, March 18, 2002, (www.alientechnology.com/news/The_Internet_of_Things.htm, visited Aug. 17, 2003) What should the public policy response be for RFID? First, RFID must be subject to a formal technology assessment process, one that is not sponsored by industry but rather by a nonpartisan entity, perhaps similar to the model established by the now defunct Congressional Office of Technology Assessment. All stakeholders must be represented, including consumers. A variation on this theme is the privacy impact assessment. Second, the technology and its implementation must be guided by a strong set of Fair Information Principles. There are several variations on this theme, ranging from the Federal Trade Commission's five-part approach to the eight-part Privacy Guidelines of the Organization of Economic Cooperation and Development (OECD), and to Canada's ten-part policy recently codified into law.1 The FTC's principles are notice, choice, access, security, and enforcement. This in my opinion is a watered down approach that omits several critical principles, key among them being accountability. Other vital privacy principles found in the OECD document that should guide the development of RFID are:
These are vital because of the invisibility of RFID tags as well as the potential for the tags to be read without the knowledge or consent of the individual. Attached to this presentation and available on our web site are the texts of the OECD and Canadian principles. (www.privacyrights.org) I recommend the following 7-point approach, based on the Fair Information Principles. In these points, I am expanding upon guidelines found in:
There must be entities in both industry and government where individuals can complain when they have been harmed by uses of the technology and when the guidelines have not been complied with, whether or not there is harm.This involves the development of mechanisms for redress of grievances both within the entity that has adopted RFID, for example the retailer industry, as well as within the government oversight body(ies) that enforces the privacy principles. There must be sanctions for entities that do not comply with these principles. Some have recommended that such guidelines be voluntary and that the marketplace be allowed to ensure that these principles are adhered to. I have not yet seen any situation in which self-regulation has worked. Given RFID's probable adverse impacts on privacy and civil liberties, I believe such guidelines must be codified in law. Policymakers are going to have to grapple with the potential for law enforcement uses of RFID. This matter is beyond the scope of my presentation. Nonetheless, I believe the potential for 4th Amendment violations is very real. We cannot turn back the clock on RFID. But many of the harmful effects envisioned for the pervasive implementation of this technology could be avoided if RFID were restricted to supply chain management and inventory control, if tags were "killed" at point-of-sale, and if personal identifying data were never linked to RFID tags. If and when RFID is applied beyond the point-of-sale terminal, the Electronic Frontier Foundation (EFF) recommends that businesses use smarter privacy-protective RFID technology than is in use today in such devices as toll road EZ Pass systems and ExxonMobil's SpeedPass. Smarter RFIDs can contain secure access control technology which can give individuals more control over how the data is used. (www.eff.org)Dan Moniz, staff technologist of the EFF, is here today and can speak to this issue in more detail. For a more technical discussion of such security and privacy issues, read:
Public policymakers should not wait for a crisis involving RFID before exerting oversight. This technology embodies all the features to enable the development of the kind of total surveillance infrastructure portrayed in Spielberg's Minority Report. To keep his vision of the year 2054 from evolving, and to summarize, I recommend (1) that RFID undergo a formal technology assessment process involving all stakeholders including consumers, (2) that the development of this technology be guided by a strong set of Fair Information Principles codified in law, and (3) that meaningful consumer control be built into the implementation of RFID. Again, thank you for the opportunity to testify today, and for convening this hearing. 1 One reason I am partial to the Canadian principles is because they were developed by a committee comprised of consumer representatives, provincial and federal government representatives, as well as representatives from businesses, labor, and professional associations. The process took several years. The principles have since been codified into law. A useful guide to the Canadian principles that includes appendices containing several variations of principles is The Personal Information Protection and Electronic Documents Act, by Stephanie Perrin, Heather H. Black, David H. Flaherty, and T. Murray Rankin, (Toronto, Irwin Law, 2001). Appendix A
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