Online Privacy: Using the Internet Safely

Fact Sheet 18Online Privacy:
Using the Internet Safely

The Internet enables us to improve communication, erase physical barriers, and expand our education. Its absorption into our society has been extraordinary.  It touches nearly every part of our lives from how we apply for jobs and where we get our news, to how we find friends.  A few Web sites have virtually replaced some things, like the encyclopedia and the phone book. 

But with acceptance comes a decrease in skepticism.  You may assume that the same laws or societal rules that protect your privacy in the physical world apply to the digital world as well.  But the Internet remains largely unregulated and the policies governing it underdeveloped.  Laws concerning online privacy are still being developed.

The Proliferation of Online Information Brokers and Reports of Abuses of Consumer Privacy

The Privacy Rights Clearinghouse (PRC) appreciates the opportunity to submit the following comments on the online information broker industry to the Federal Trade Commission (FTC) as part of the agency’s deliberations for the Privacy Roundtables series.

The online information broker industry has come to the forefront of consumer privacy issues in recent years. Information brokers are companies that compile information on individuals via public, semi-public and private records and offer this information via online “lookup” services, often with no questions asked. Some charge a fee while others provide their services at no charge. Consumers who are attempting to limit the availability of their personal information, due to concerns about privacy, safety or identity theft, have lodged numerous complaints against this industry with the PRC over the years.

The Proliferation of Online Information Brokers: Noncompliance with Their Own Privacy Policies and Other Problems

There are dozens of information brokers in the marketplace today that make information about individuals widely available, often with no questions asked, some of them at no charge and others for a fee.

Online Information Brokers and Your Privacy

There are many websites that sell or provide for free, personal information about individuals. This information is gathered from many sources including white pages listings (directory assistance), publicly-available sources and public records.

Public Records on the Internet: The Privacy Dilemma

One of the most challenging public policy issues of our time is the balancing act between access to public records and personal privacy - the difficulty of accommodating both personal privacy interests and the public interest of transparent government. I will discuss the privacy implications of making public records containing personal information available on the Internet. I list nine negative consequences of the availability of public records online. I conclude by offering 11 recommendations for safeguarding personal privacy while upholding the public policy reason for providing access, that being to promote government accountability.

FTC Consumer Privacy Workshops: Data Base Study


In September 1996, there was a flurry of controversy surrounding the sale of personal information by the Lexis-Nexis company vis-a-vis its P-TRAK service. Although much of the brouhaha centered on the sale of Social Security numbers, which Lexis-Nexis had curtailed a few months earlier, the public outcry illustrated a growing concern about electronic privacy. The Lexis-Nexis phone lines were jammed with people requesting that their records be deleted from the P-TRAK data base.

What most of these people did not realize is that Lexis-Nexis is not the only seller of personally identifiable information.

Federal Reserve Board "Credit Header" Comments

Recent amendments to the Fair Credit Reporting Act, signed into law on September 30, 1996, directed the Board of Governors of the Federal Reserve Board to conduct a study on the availability of sensitive identification information about consumers and the possible use of such information for financial fraud.

The comments provided herein by the Privacy Rights Clearinghouse focus on "credit header" information as well as the widespread availability of Social Security numbers.

Public Records in a Computerized Network Environment: Privacy Implications

The burgeoning information industry is acquiring data from both public and private sector sources, merging and repackaging them and then selling them on the marketplace. CDB Infotek is one of those companies, headquartered in Santa Ana -- another is Information Resources in Fullerton. Look in the Yellow Pages under 'investigators' and you'll see dozens of small companies that subscribe to the information services provided by these larger information clearinghouses.

 

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