Hang Up on Harassment: Dealing with Cellular Phone Abuse

Fact Sheet 2aHang Up on Harassment:
Dealing with Cellular Phone Abuse

How to Put an End to Unwanted or Harassing Phone Calls

Fact Sheet 3How to Put an End to Unwanted or Harassing Phone Calls

Telemarketing: How to Have a Quiet Evening at Home

Fact Sheet 5Telemarketing:
How to Have a Quiet Evening at Home

Are You Being Stalked?

Fact Sheet 14Are You Being Stalked?

Stalking refers to harassing or threatening behavior that is engaged in repeatedly. Physical stalking is following someone, appearing at a person’s home or place of business, making harassing phone calls, leaving written messages or objects, or vandalizing one’s property. In recent years, stalkers have seized on the anonymity of the Internet to commit their crimes. This has added a new dimension because many victims of cyberstalking don’t know the identity of the stalkers. That can make the fear more palpable and prosecution more unlikely.


Debt Collection Practices: When Hardball Tactics Go Too Far

Fact Sheet 27Debt Collection Practices:
When Hardball Tactics Go Too Far

Dealing with a debt collector can be one of life's most stressful experiences. Harassing calls, threats, and use of obscene language can drive you to the edge. What's worse, a collector may embarrass you by contacting your employer, family or neighbors. You may even be hounded to pay a debt that is not rightfully yours. Sure, collection agencies have a job to do. Even so, there are limits on how far a debt collector can go.

This guide explains the federal Fair Debt Collection Practices Act (FDCPA) and other laws that apply to debt collectors. We provide information about how to stop calls from collectors and how to correspond with them about your account or to dispute a collection action. We also explain your right to privacy, and how debt collection efforts may affect your job, your credit report, even information in your medical files.

Frequently Asked Questions about Debt Collection

Fact Sheet 27aFrequently Asked Questions about Debt Collection

A debt collector keeps calling for someone I do not know - how can I make them stop calling? Can a debt collector reveal information about my debt to my family, friends or boss? I have bad credit and am considering paying a company to fix it - will this work?

Find answers to these and many more questions in our Frequently Asked Questions about Debt Collections. Find out what to do about debts older than 7 years, what to do if a debt collector violates your rights and how to deal with a debt collector if you are the victim of identity theft. Our guide covers the questions we hear most frequently from consumers dealing with collection agenciesrs.

Prohibit Debt Collectors from Calling Cell Phones: Comments to the FCC

The Privacy Rights Clearinghouse (PRC)1 appreciates the opportunity to comment, opposing ACA International's (ACA)2 Petition. The ACA asks the Federal Communications Commission (FCC or Commission) to exempt debt collectors from cell phone privacy rules adopted under the Telephone Consumer Protection Act (TCPA).3 We urge the Commission to deny this Petition.

Comments to the Federal Trade Commission: Prerecorded Telemarketing Calls to Existing Business Customers (EBR)

For years intrusive, privacy invasive telemarketing calls have been a major source of consumer outrage.  Calls made by so-called “predictive” dialers -- automatic dialing that allows a telemarketer to call multiple households at one time -- have been a significant consumer complaint. Such calls are intrusive, invade the privacy of one’s home, and result in great annoyance when one races to answer the phone to find only dead air or a hang-up on the other end of the line. Predicative dialer calls are particularly troublesome and potentially dangerous for the elderly and the disabled.

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