Information (Mis)Handling: Cases from the PRC Log Files

December 31, 1969
December 31,1969

Joe received a letter in the mail inviting him to attend a conference on small business phone systems. He was shocked to see that his unlisted number was printed on the mailing label, the phone number he had used for 35 ye

How Medical Faxes Have Been Sent to My Home by Mistake

December 31, 1969
December 31,1969

For the past 4 years I have been receiving faxes at my home that were most likely meant for a medical clinic since my number is 1 digit off from their phone fax number. I spoke with HIPAA [Office of Civil Rights, the complaint office for medical complaints under HIPAA] awhile ago, and they instructed me to just throw away any patient information in the trash and that I was not liable for that information in any way. Today I was sent another fax from a medical supply place and had to tell them to stop trying to send me a fax at 5:00 in the morning. Apparently, I was in their phone number data base and the information in the fax was set on auto redial. You can only imagine what a pain that is. If you take your phone off the hook the phone company has made it so it keeps buzzing to tell you to put your phone BACK on the hook.

Privacy Implications of Privatization of the County's Information Technology Systems

A great deal has been said and written about the management of technology under a privatized system. But little about the information itself.

The County holds a tremendous amount of personal information about its citizens. Property tax records, voting files, library records, the extensive data files of our social services including health and welfare data, birth, death, and marriage certificates, court documents, and so on.

What's Missing from This Picture?: Comments to FTC "Information Flows" Workshop

"The free flow of information." This phrase has a deceptively appealing ring to it, almost patriotic in tone. We have heard it used frequently by industry representatives during the workshop today. What are some of the consequences of the free flow of information?

Resume Database Nightmare: Job Seeker Privacy at Risk

According to legal documents, HotResumes.com sold 4,941 resumes and/or email addresses to Biotechcareers.com for .33 cents each. 

In any job search, it is undeniably important to circulate a resume. However, job seekers need to carefully minimize privacy issues related to resumes while still maintaining appropriate exposure to employers.

Keeping Customer Proprietary Network Information (CPNI) Private: Comments to the FCC

Consumers expect that their telephone calling records will remain private and unavailable to third parties without the customer's knowledge and authorization. Yet, it is clear that this expectation is unrealistic, evidenced by the findings in the Petition for Rulemaking submitted to the Commission by the Electronic Privacy Information Center (EPIC).3

EPIC's Petition as well as recent news reports, state and federal legislative proposals, and government lawsuits against data brokers all point to a disturbing situation: Not only are current safeguards for customer calling records inadequate, but those that exist are being blatantly ignored.

Comments on FACTA Disposal Rule, RIN 3064-AC77: Fair and Accurate Credit Transaction Act Disposal of Consumer Report Information and Records

Irresponsible handling of sensitive consumer data has long been cited as a contributing factor to identity theft. A practice known as "dumpster diving" is often claimed by thieves themselves as the source of the data that allowed them to commit the crime. Sensitive data discarded by a financial institution provides a prime opportunity for a crook to access another's personal data.

By enacting §216 requiring proper disposal of consumer information, Congress has given the public one of the strongest tools yet in combating the growing crime of identity theft. It is now up to the financial regulators and the FTC to carry out Congress' intent by adopting strong regulations to ensure identity theft is no longer fed by careless and irresponsible disposal of confidential consumer data.

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