Pharmacies Profiting At Your Expense: Your Help Is Requested


The Privacy Rights Clearinghouse (PRC) has been in the forefront in asserting that pharmacies -- and their marketing partners, the big pharmaceutical companies -- act improperly when using the medical information in customer prescriptions to mail letters or call customers in order to sell more drugs.

If this happened to you or someone in your family, please let us know.  It could be very helpful to the outcome of the lawsuit.

For a Complete Medical History, Compile Your Own Health Records but be Cautious about Storing Them Online


If you don't already keep a personal health record, now is the best time to start. Do not rely on your ability to go back in time to collate a complete medical file. The longer you wait, the more difficulty you may have in obtaining older health records.

Regarding the Privacy Implications of the Proposed National Health Information Network (NHIN)


The proposed National Health Information Network embodies a presidential mandate to bring information technology to healthcare by making complete patient records available to providers, regardless of location.

In responding to the questions asked in the RFI, we will discuss matters of privacy and security, and also whether standardization of healthcare information may ultimately be detrimental to patient treatment.

Privacy Rights and the Marketing of Confidential Medical Information: Questions and Answers on the Case of the Privacy Rights Clearinghouse (PRC) v. Albertsons


Albertsons collects its customers’ confidential medical information by surreptitiously reviewing customer prescriptions - required to be kept confidential and used only as authorized by the patient - and creates a retrievable database including customer addresses, phone numbers and drug regimen. The information is made available for use to satisfy pharmaceutical companies willing to pay Albertsons to fulfill drug marketing objectives. The result is unsolicited mailings and/or phone calls directed at consumers attempting to convince them to buy more or different medications.

Privacy Rights Clearinghouse Files Lawsuit Charging Albertsons Violates Privacy of Pharmacy Customers


The Privacy Rights Clearinghouse (PRC), a San Diego-based nonprofit consumer information and advocacy organization, today announced that it has filed a lawsuit in California Superior Court charging supermarket giant Albertsons and its pharmacy units, SavOn, Osco, and Jewel-Osco, with violating the privacy rights of thousands of its customers by illegally using their confidential prescription information to conduct targeted marketing campaigns on behalf of drug companies.

Have You Received Unsolicited Marketing Letters or Phone Calls Regarding Your Personal Prescriptions? Tell us!


Some patients who get their prescriptions filled through supermarket pharmacies and chain drug stores such as Albertson's, Walgreens, RiteAid, SavOn and CVS may be surprised to get a solicitation in the mail that looks like a friendly reminder to refill their prescription.

If you've received a solicitation in the mail or a phone call from your pharmacy or a marketer working on behalf of the pharmacy suggesting that you switch to another brand of drug or that you talk to your doctor about a refill, please let us know.

Survey Finds Most Online Pharmacies Do Not Give HIPAA Privacy Notices


Readability consultant Mark Hochhauser, Ph.D., in cooperation with the Privacy Rights Clearinghouse, conducted a survey of 50 online pharmacy web sites from mid-April through July 9, 2004. Of the 50, a scant 11 sites (22%) included a HIPAA privacy notice as required by the Department of Health and Human Services (HHS) under the federal medical privacy rule.

Albertsons' Pharmacies: Complaint for Violations of CA Business and Professions Code Sections 17200, et seq.


Albertsons promotes their access to its customers'/consumers' confidential medical information to pharmaceutical companies anxious to increase the name recognition and sale of their drugs. Albertsons secretly enters into commercial arrangements with pharmaceutical companies willing to pay to participate in the Drug Marketing Program. Albertsons then allows these pharmaceutical companies to participate in using the consumers' medical information for direct marketing (either directly by Albertsons or through direct marketing services companies) that increases the sale of targeted drugs. The pharmaceutical companies fully finance the Drug Marketing Program.

Health Privacy: The Way We Live Now (Gellman)


A colleague called last week to discuss medical privacy. It was a personal matter. He recently had a medical procedure that he did not describe. He doesn't want me or anyone to know anything about his diagnosis or treatment. I didn't ask for details. For purpose of this article, I will identify my friend as Fred (not his real name).

Fred was contacted by a researcher who got his name from his physician. Fred was surprised at the call because he didn't give permission for his information to be disclosed to any researcher. It wasn't clear whether the researcher knew anything about Fred's condition. The study was designed to compare people who did and did not have the same condition so the physician may have only said that Fred qualified for the study. Fred couldn't ask more without disclosing the information that he was trying to keep secret.

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