New Federal Law Protects Gift Card Users

Is the gift card that you received for your birthday last month burning a hole in your pocket? Do you still have an unused gift card from the holidays? Consumers often have had to worry about using gift cards before they lost their value. That will now begin to change for the better.

Until recently, many gift cards users had few legal rights to protect them from fees and expiration dates. Although some states had laws protecting gift card users, there was no federal law offering nationwide consumer protections. That has now changed with a new federal law (the Credit Card Accountability Responsibility and Disclosure Act) that provides important protections for gift cards sold on or after August 22, 2010.

Want to Buy a $37 Soda?

Pay with a debit card and that refreshing soda on a hot day may give your wallet chills. Because of the way that most banks process debit card transactions, a $2.00 soda can generate $35 in bank fees. In this alert, we’ll highlight basic steps consumers should take to avoid the pernicious cycle of overdrafts and bank fees

Why I stopped shopping at Amazon.com: A reading expert sounds off... (Hochhauser)

I've shopped at Amazon.com for several years. But I decided to quit shopping there because of:

1) Their new privacy notice. The revised notice (not a "policy") states that they gather information about consumers every time they search for a product.  That means to me that they've developed a profile on me based not only on what I buy, but what I'm looking for. I don't want them to know that much about me....

10 Tips for Safe and Private Holiday Shopping

As the holidays approach, consumers are more likely to be visiting crowded stores and malls.  Scam artists and fraudsters know this, so they are likely to be lurking there too.  Privacy Rights Clearinghouse is pleased to offer these helpful tips to protect yourself during this often hectic holiday season.

The Return Exchange: Q & A

The consumers who have contacted us have expressed a concern about having their drivers license swiped. Most indicate that they were not notified at the Point of Sale (POS) that their license or other form of goverment-issued ID would be required in order to make a return or exchange.

Will I Be Able to Return That Unwanted Holiday Gift? The Retail Equation (formerly The Return Exchange)

When a consumer wants to make a return, the retailer will swipe the person’s driver’s license (or other government-issued ID). As customers return merchandise, The Retail Equation compares variables such as return frequency, dollar amounts and/or time against a set of rules that form the retailer’s return policy. If you make repeated returns or exchanges to a specific merchant, you may not be able to do so again at a later date.

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