The Role of Consumer Education and Intervention in an Environment of Limited Privacy Regulation


In an environment of limited privacy regulation, consumers must be able to have access to consumer education resources as well as problem-solving and intervention services. In addition to providing much-needed assistance, such consumer education and intervention services provide the function of a societal feedback loop. The PRC acts as a feedback mechanism by obtaining information from consumers about their experiences in the marketplace.

The Information Marketplace: Merging and Exchanging Consumer Data


Since the mid-1990s the Federal Trade Commission (FTC) has held numerous workshops and conducted important surveys on privacy in the online arena. The FTC has taken significant strides in bringing these issues to light and in framing the public policy debate. I am pleased that the FTC is now taking up the issue of offline consumer privacy issues.

Privacy Today: A Review of Current Issues


The purpose of this report is to highlight and summarize key privacy issues affecting consumers today and tomorrow. Readers who want to explore issues in depth should visit the Web sites of government agencies, public interest groups, industry associations, and companies. A list of public interest groups that are working on these issues is provided at the end of the report.

What's Missing from This Picture? Privacy Protection in the New Millennium


In the few minutes that I have this morning, I will present three vignettes that I have called "What's Missing in This Picture." These are:

  • Legislative Action in the Face of Strong Public Opinion Polls
  • Critical Analysis of Industry Assertions
  • Meaningful and Understandable Privacy Policies

Public Attitudes about the Privacy of Information


Privacy is such a personal issue that peoples' attitudes about it differ greatly. The willingness to provide access to personal information is often contingent on the reward for doing so. Such rewards often take the form of additional savings, coupons, and rebates. Since personal information has value, if you choose to withhold it, you may deny yourself

Privacy Principles for California


California has many privacy-related laws on the books. These address government agency information use, telephone records and wiretapping, credit reporting, telemarketing, medical records, employment records, cable television viewing patterns, video rental records, merchant information gathering, insurance record-keeping, and identity theft. In many instances, California has led the nation in the creation of such laws.

A Review of the Fair Information Principles: The Foundation of Privacy Public Policy


Nearly 25 years ago in 1973, a task force was formed at the U.S. Dept of Health Education and Welfare (HEW) to look at the impact of computerization on medical records privacy. The members wanted to develop policies that would allow the benefits of computerization to go forward, but at the same time provide safeguards for personal privacy.

"A Review of State and Federal Privacy Laws": Testimony to the California Legislature Joint Task Force on Personal Information and Privacy


I will speak briefly about two related topics: First, I will give an overview of a code of privacy principles called the Fair Information Practices. These, in part or in full, form the basis of many privacy-related laws, as well as industry initiatives.

Second, I will talk about the approach taken at the federal and state levels to privacy laws, with a brief outline of some of those laws.

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