Concentra Medical Center, Concentra Health

Under Review: 
No Review
Date Breach Made Public: 
February 6, 2012
Springfield , MO
United States
Missouri US

Patients with questions may email or call 1-800-819-5571.

Records Breached: 


Breach Total Number: 
HHS via
Year of Breach: 
Type of organization: 
Type of breach: 

An office burglary resulted in the theft of an unencrypted laptop.  It contained the names, Social Security numbers, and pre-employment work-fitness tests of Concentra patients from the Springfield area.  The Concentra Springfield Medical Center will not encrypt all equipment as a result of this breach. 

UPDATE (4/22/2014): Concentra agreed to pay OCR (Office of Civil Rights) $1.7 million dollars for several data breaches that occured in both Texas and Missouri. The OCR found that "Concentra previously had recognized security risks caused by a lack of encryption on some of its technology. However, OCR said steps to encrypt the technology were "incomplete and inconsistent over time".

The OCR also found that " the company did not have sufficient security management measures in place to protect patient health information".