Concentra Medical Center, Concentra Health


Springfield, MO
United States
37° 12' 32.2452" N, 93° 17' 32.2764" W
Date Breach Made Public: 
February 6, 2012
Springfield, MO
United States
Extra Info: 

Patients with questions may email or call 1-800-819-5571.

Records Breached: 


An office burglary resulted in the theft of an unencrypted laptop.  It contained the names, Social Security numbers, and pre-employment work-fitness tests of Concentra patients from the Springfield area.  The Concentra Springfield Medical Center will not encrypt all equipment as a result of this breach. 

UPDATE (4/22/2014): Concentra agreed to pay OCR (Office of Civil Rights) $1.7 million dollars for several data breaches that occured in both Texas and Missouri. The OCR found that "Concentra previously had recognized security risks caused by a lack of encryption on some of its technology. However, OCR said steps to encrypt the technology were "incomplete and inconsistent over time".

The OCR also found that " the company did not have sufficient security management measures in place to protect patient health information".

HHS via


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