Phone Communications

  • If your phone is stolen or lost, immediately contact your mobile carrier. You may be held accountable for all charges up until the phone is reported lost or stolen.
  • Read the privacy policy of your wireless service to learn about how the company stores and retains data. Also, pay attention to the location data that the company collects.
  • Contact your mobile carrier and request that “call details” be removed from your bills.
  • Place a password on the account. For a strong password, do not use commonly known information and use a combination of numbers and letters.
  • To avoid eavesdropping of private calls, move out of earshot of others or save conversations for when you are at home or your office.
  • Look over your phone bills carefully to see if there are any fraudulent calls.
  • Do not leave your phone unattended.
  • Use your phone’s lock feature when you are not using the phone.
  • If you receive frequent wrong numbers or hang-ups, contact your carrier right away. These may indicate that your phone has been cloned.
  • If you are having a problem with your service provider, file a complaint with the Federal Communications Commission (FCC).
  • Checking your credit report annually can help with early detection for subscription fraud.
  • Before donating, selling, or discarding your old phones, ensure that all data has been permanently erased.