Frequently Asked Questions about Identity Theft


Fact Sheet 17dFrequently Asked Questions about Identity Theft

Criminal Identity Theft: What to Do if It Happens to You


Fact Sheet 17gCriminal Identity Theft:
What to Do if It Happens to You

Online Privacy: Using the Internet Safely


Fact Sheet 18Online Privacy:
Using the Internet Safely

This fact sheet explains how your online activities may compromise your privacy and the steps you can take to protect youself. As consumers increasingly go online in so many aspects of their daily lives, the challenge is enjoy the conveniences of online activities while limiting the privacy sacrifices. As the focus of online activity migrates from desktop and laptop computers to smartphones and other mobile devices, the mechanisms for protecting your privacy continue to evolve.

Online Privacy FAQ


Fact Sheet 18aOnline Privacy FAQ

Can employers monitor your email at work?  How can you get your information removed from websites like Zabasearch and PeopleFinders?  What can you do if someone is pretending to be you on social networking sites like Myspace and Match.com? 

This FAQ answers some of the questions we are often asked by individuals who contact us concerning online privacy and safety.  Learn what you can do to protect your personal information when you use the Internet.

Caller ID and My Privacy


Fact Sheet 19Caller ID and My Privacy

Caller Identification, or Caller ID, acts like an electronic peephole, allowing a person receiving a phone call to see who is calling before answering the phone. The caller’s telephone number and/or name is displayed either on your phone (if your phone has this feature) or on a display unit that you must buy separately. Caller ID means you lose control over the privacy of your phone number -- unless you take advantage of the free phone number blocking options that are available to you.

Anti-Spam Resources


Fact Sheet 20Anti-Spam Resources

Children’s Online Privacy: A Resource Guide for Parents


Fact Sheet 21Children’s Online Privacy:
A Resource Guide for Parents

Children's Safety on the Internet


Fact Sheet 21aChildren's Safety on the Internet

Electricity and Your Privacy: Deregulation in California


Fact Sheet 22Electricity and Your Privacy:
Deregulation in California

Online Shopping Tips: E-Commerce and You


Fact Sheet 23Online Shopping Tips:
E-Commerce and You

With just a click of the mouse, shoppers can buy nearly any product online -- from groceries to cars, from insurance policies to home loans. The world of electronic commerce, also known as e-commerce, enables consumers to shop at thousands of online stores and pay for their purchases without leaving the comfort of home. For many, the Internet has taken the place of Saturday afternoon window shopping at the mall. Consumers expect merchants to not only make their products available on the Web, but to make payments a simple and secure process. However, the same things can go wrong shopping in cyberspace as in the real world. Sometimes it is simply a case of a computer glitch or poor customer service. Other times, shoppers are cheated by clever scam artists.

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