Comments to the Los Angeles City Council: Public Policy Ramifications of Cloud Computing

I am writing to express concern about the proposal for the City of LA to implement Google Apps for its e-mail and office systems.

I am concerned about the propriety of a government entity using services that are “in the cloud,” so to speak, as repositories for sensitive personal and organizational information.

I question if enough is yet known about the privacy, security and confidentiality of personal information in a cloud environment.

Comments to the California Department of Insurance Proposed Regulations ER05043832: Property Loss Databases

The Privacy Rights Clearinghouse (PRC) is please to write in support of the Department’s continuing efforts to protect California consumers from adverse insurance decisions based on error ridden claims history reports. A steady stream of consumer complaints filed with the Department as well as the PRC’s experience with consumer concerns make further action by the Department both justified and necessary.

Joint Comments to the California Department of Insurance Proposed Regulations RH 03031129: Property Loss Databases

A crisis exists in California's homeowner's insurance market. In May of this year, the Department noted a four-fold increase in the number of consumer complaints about homeowner's insurance, topping the Department's complaint hotline.2 Non-renewal of coverage was a leading cause of consumer complaints, nearly always based on information included in a CLUE or A-Plus report. Adverse insurer decisions based upon inaccurate information included in reports was also a leading cause of consumer complaints.

One of the most troubling practices noted was that of a consumer's insurance being cancelled simply because the individual made an inquiry to the insurer without ever having filed a claim for loss.

College and University Privacy Issues: Social Security Numbers and Smart Cards

Overview: There are many privacy issues facing colleges and universities today. This presentation covers only the first two below:

  • SSNs as student identification numbers
    - Identity theft and other security issues
  • Multi-purpose "smart" cards, privacy implications
  • Violence profiling
  • Weapons searches
  • Drug testing
  • E-mail, Internet uses, websites, acceptable use policy
  • Records disclosure

Identity Theft: How It Happens, Its Impact on Victims, and Legislative Solutions

I appreciate the ability to provide written and oral testimony on the skyrocketing crime of identity theft, its impact on victims, and possible solutions. And I commend you and the Subcommittee members for addressing this issue. My written testimony is in four parts:

  • Topic number one is the crime itself - what is identity theft, how much of it is going on, and why it is happening in epidemic proportions.

  • Second, I will discuss the many ways in which identity thieves obtain the bits and pieces of information they need to impersonate others -- mainly Social Security numbers (SSN) and credit card account numbers.

  • Third, I will explain some of the impacts on victims.

  • And fourth, I will recommend legislative and industry measures to prevent identity theft and to expedite the ability of victims to regain their financial health.


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