Statement on Outsourcing and Privacy

We at the Privacy Rights Clearinghouse commend Senator Figueroa and the two Senate Committees for conducting a hearing on outsourcing, and for considering not only the employment implications but also the potential risks to the privacy and security of records containing sensitive personal information. I restrict my comments to the issues of privacy and security.

The Role of Consumer Education and Intervention in an Environment of Limited Privacy Regulation

In an environment of limited privacy regulation, consumers must be able to have access to consumer education resources as well as problem-solving and intervention services. In addition to providing much-needed assistance, such consumer education and intervention services provide the function of a societal feedback loop. The PRC acts as a feedback mechanism by obtaining information from consumers about their experiences in the marketplace.

Comments to Department of Health and Human Services re Breach Notification for Unsecured Protected Health Information

The Privacy Rights Clearinghouse (PRC) appreciates this opportunity to comment on the Department of Health and Human Services’ (HHS or Department) interim final rules regarding breach notification to individuals in the event of unauthorized use and access of protected health information. The rules, issued in coordination with the Federal Trade Commission (FTC), are mandated by Section 13402 of the Health Information Technology for Clinical Health (HITECH) A

Third Privacy Roundtable - Comments Submitted to Federal Trade Commission on Sensitive Personal Information

The Privacy Rights Clearinghouse (PRC) respectfully submits the following comments to the Federal Trade Commission for its consideration in the third Privacy Roundtable, to be held March 17, 2010. 

In addressing the FTC’s question regarding what information is considered sensitive, we draw primarily from the PRC’s records of consumer complaints. Two general observations are:

  • The type of information consumers consider to be sensitive varies widely.
  • Even directory information – names, addresses, and phone numbers – is considered to be extremely sensitive to a significant number of individuals.

 

The Privacy Problems Inherent in the Smart Grid

The infrastructure that will support the Smart Grid will be capable of informing consumers of their day-to-day energy use, right down to the appliance level.  This sophisticated infrastructure has the potential to curb greenhouse gas emissions and reduce consumers’ energy bills.  However, it introduces the possibility of collecting detailed information on individual energy consumption usage and patterns within consumers’ homes, traditionally the most private of places.  Industry and regulators must take great care not to sacrifice consumer privacy in the process of developing and implementing the Smart Grid. 

 

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