Letter to the FTC on Job Search Industry Privacy Concerns


We are writing to draw your attention to the challenges consumers face as they search for jobs in today's rapidly evolving, information-rich environment. Both online and off, the machinery of the information economy has created a high demand for large compilations of job seekers' names, email addresses, and resumes. Perversely, the demand for job seeker information does not correlate to the availability of jobs nor the demand for workers.

Public Records on the Internet: The Privacy Dilemma


One of the most challenging public policy issues of our time is the balancing act between access to public records and personal privacy - the difficulty of accommodating both personal privacy interests and the public interest of transparent government. I will discuss the privacy implications of making public records containing personal information available on the Internet. I list nine negative consequences of the availability of public records online. I conclude by offering 11 recommendations for safeguarding personal privacy while upholding the public policy reason for providing access, that being to promote government accountability.

2001: The GLB Odyssey -- We're Not There Yet: How Consumers Rial Privacy Notices and Recommendations for Improving Them


Given the complexity and limitations of GLB's privacy provisions, the Privacy Rights Clearinghouse (PRC) undertook a major project to educate consumers about the new law and their right to prevent information sharing. The PRC launched this project with the premise that such an educational program would fill the gap left by questions unanswered from consumers' review of the notices required by GLB. Instead, what we found was that the majority of consumers who contacted us had heard or read media stories about the GLB notices and realized they had ignored the notices that their financial institutions had mailed to them in previous months. Few of the consumers who contacted us had actually noticed or read the notices. They were worried that they had missed the opportunity to prevent the sharing of their customer data with other companies.

The Role of Consumer Education and Intervention in an Environment of Limited Privacy Regulation


In an environment of limited privacy regulation, consumers must be able to have access to consumer education resources as well as problem-solving and intervention services. In addition to providing much-needed assistance, such consumer education and intervention services provide the function of a societal feedback loop. The PRC acts as a feedback mechanism by obtaining information from consumers about their experiences in the marketplace.

College and University Privacy Issues: Social Security Numbers and Smart Cards


Overview: There are many privacy issues facing colleges and universities today. This presentation covers only the first two below:

  • SSNs as student identification numbers
    - Identity theft and other security issues
  • Multi-purpose "smart" cards, privacy implications
  • Violence profiling
  • Weapons searches
  • Drug testing
  • E-mail, Internet uses, websites, acceptable use policy
  • Records disclosure

The Information Marketplace: Merging and Exchanging Consumer Data


Since the mid-1990s the Federal Trade Commission (FTC) has held numerous workshops and conducted important surveys on privacy in the online arena. The FTC has taken significant strides in bringing these issues to light and in framing the public policy debate. I am pleased that the FTC is now taking up the issue of offline consumer privacy issues.

Public Access to Electronic Case Files


We recognize the convenience to the courts and counsel in electronic filing, the need to reduce paper files, and the long-standing principles of public access to court proceedings. However, the PRC and EFF believe the potential for both intangible invasions of privacy by those who have no need to know and more tangible harms such as identity theft outweigh reliance on a system that provides full access to court records electronically. Convenience and storage problems in this electronic age need to be addressed, but hopefully in such a way as to protect not only the public interest by providing access to public records, but to protect privacy interests as well.

Eight Reasons to be Skeptical of a "Technology Fix" for Protecting Privacy


I'm going to begin by listing just a few of the many technology-based services that are available now or are soon to be launched. I will then list eight reasons why I am not convinced that these services are the entire answer to safeguarding consumer privacy.

Then, to close, I will discuss approaches that I believe are more likely to provide meaningful protection of our personal privacy.

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