PRC Resources for Reporters and Media


PRC Resources for Reporters and Media

PRC in the News 2009 -- Reporters Quote PRC Staff on Breaking Privacy Issues


PRC in the News 2009 -- Reporters Quote PRC Staff on Breaking Privacy Issues

A New Year for Privacy: The PRC Launches Online Complaint Center


The Privacy Rights Clearinghouse (PRC) is proud to announce the launch of an interactive online complaint center designed to serve as a clearinghouse for consumer privacy complaints.  This builds upon our 19-year history of troubleshooting consumers’ complaints and questions regarding a wide variety of information privacy issues, including background checks, debt collection, data breaches, financial information, and online data brokers. The PRC's staff will review and respond to every complaint, providing individuals with information and strategies to address their problem.

Electronic Frontier Foundation Honors Pioneer Award Winners: San Francisco Ceremony for Gillmor, Givens, DeCSS Writers


The online civil liberties group chose to honor Dan Gillmor for his commitment to accurate and cutting edge reporting on cybertech issues; Beth Givens for her dedicated work in fighting for consumers' privacy rights and in raising public awareness on privacy issues; and the DeCSS Writers, to be accepted by Jon Johansen, for their pioneering work on the pivotal program that enabled the development of a DVD player that runs on the Linux operating system.

The Privacy Rights Clearinghouse and UCAN Launch the Pre-Recorded Telemarketing Calls Project


  • The phone rings. You rush to the phone, expecting a call from a friend. But instead, you're greeted with a canned message offering you a timeshare or a special deal on cell phone service.
  • You arrive home after a long day at work and retrieve your voice mail messages, only to hear a long-winded prerecorded spiel pitching you a deal on home siding.

What's wrong with this picture? Did you know that pre-recorded messages are a violation of federal law? And if the telemarketer is a company in California, did you know that all such calls must be introduced with a "live" person asking you if you want to listen to a recorded message?

We're in the Transparency Business: Electronic Frontier Foundation Pioneer Award Acceptance Remarks


I thank you - the Electronic Frontier Foundation and the judges. It is truly an honor to receive a Pioneer Award and to join the other Pioneers whom I've admired and revered for years. (www.eff.org/awards/pioneer.html )

I want to say a few words of thanks - and then briefly describe our work in terms of the larger issue of "transparency." But first - my thanks.

Keeping our doors open these past 10 years has been a roller coaster experience. And I'm sure many of you who work in consumer nonprofits can relate. We have been fortunate to obtain funding support from a variety of sources.

PRC Hotline Statistics: Top Ten Inquiry Topics -- 1992-1998


In Year One, each inquiry was coded with just one topic. Thereafter, we coded each inquiry with two different codes if the caller indeed had two distinctly separate concerns. Therefore, the percentages for years two through four exceed 100%.

These rankings should be used with caution. It is best to view them as an indicator of the broad topics that are of concern to consumers rather than as precise numeric indicators that can be generalized to the entire population.

Caller ID: The Case for Consumer Education


The introduction of Caller ID to California has been an enlightening study in what happens when consumers are given adequate information to make meaningful decisions about safeguarding their privacy. The California Public Utilities Commission (CPUC) has mandated that the local phone companies educate consumers about the privacy implications of Caller ID. The CPUC has also required that the phone companies make both Complete and Selective Blocking available to consumers at no charge (called Per Line and Per Call Blocking in other states).

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