Pharmacies Profiting At Your Expense: Your Help Is Requested


The Privacy Rights Clearinghouse (PRC) has been in the forefront in asserting that pharmacies -- and their marketing partners, the big pharmaceutical companies -- act improperly when using the medical information in customer prescriptions to mail letters or call customers in order to sell more drugs.

If this happened to you or someone in your family, please let us know.  It could be very helpful to the outcome of the lawsuit.

Privacy Rights and the Marketing of Confidential Medical Information: Questions and Answers on the Case of the Privacy Rights Clearinghouse (PRC) v. Albertsons


Albertsons collects its customers’ confidential medical information by surreptitiously reviewing customer prescriptions - required to be kept confidential and used only as authorized by the patient - and creates a retrievable database including customer addresses, phone numbers and drug regimen. The information is made available for use to satisfy pharmaceutical companies willing to pay Albertsons to fulfill drug marketing objectives. The result is unsolicited mailings and/or phone calls directed at consumers attempting to convince them to buy more or different medications.

Privacy Rights Clearinghouse Files Lawsuit Charging Albertsons Violates Privacy of Pharmacy Customers


The Privacy Rights Clearinghouse (PRC), a San Diego-based nonprofit consumer information and advocacy organization, today announced that it has filed a lawsuit in California Superior Court charging supermarket giant Albertsons and its pharmacy units, SavOn, Osco, and Jewel-Osco, with violating the privacy rights of thousands of its customers by illegally using their confidential prescription information to conduct targeted marketing campaigns on behalf of drug companies.

Have You Received Unsolicited Marketing Letters or Phone Calls Regarding Your Personal Prescriptions? Tell us!


Some patients who get their prescriptions filled through supermarket pharmacies and chain drug stores such as Albertson's, Walgreens, RiteAid, SavOn and CVS may be surprised to get a solicitation in the mail that looks like a friendly reminder to refill their prescription.

If you've received a solicitation in the mail or a phone call from your pharmacy or a marketer working on behalf of the pharmacy suggesting that you switch to another brand of drug or that you talk to your doctor about a refill, please let us know.

Albertsons' Pharmacies: Complaint for Violations of CA Business and Professions Code Sections 17200, et seq.


Albertsons promotes their access to its customers'/consumers' confidential medical information to pharmaceutical companies anxious to increase the name recognition and sale of their drugs. Albertsons secretly enters into commercial arrangements with pharmaceutical companies willing to pay to participate in the Drug Marketing Program. Albertsons then allows these pharmaceutical companies to participate in using the consumers' medical information for direct marketing (either directly by Albertsons or through direct marketing services companies) that increases the sale of targeted drugs. The pharmaceutical companies fully finance the Drug Marketing Program.

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