Dealing with Problems in a Tenant Screening Report

Dealing with Problems in a Tenant Screening Report

Getting denied from renting a home can be very frustrating—even more so if you don’t know why. These are a few steps you can take to find out what kept you from getting the rental and how you can fix any errors in your tenant screening report.

Identify the Company that Created the Report

If you’re denied rental housing based on information in a tenant screening report, the person or company denying you must send you an adverse action notice that has the name and contact information of the company that produced the report.

Get Your Report

You can get a free copy of your tenant screening report within 60 days of receiving an adverse action notice.

Dispute the Errors

After you receive your copy of the report, review it for errors. If you find any, follow the company’s dispute process. The tenant screening company must conduct an investigation after you file a dispute and fix any wrong information.